Digital & Customer Experience Manager

Trabajo
29 marzo, 2022

CiclosRH está en la búsqueda de profesional graduado/a en alguna de las siguientes carreras: Publicidad, Comercialización, Contador Público, Administración o afines, Comunicación + Posgrado en Marketing Digital, para el puesto: Digital & Customer Experience Manager.

Tareas:

  • Develops Digital Marketing Strategy alignment through the region.
  • Directs efforts to optimize existing site features including personalization, on-site search, and navigation.
  • Lead countries site and app in key areas of development in concept, implementation, and launch.
  • Identifies digital opportunities to drive and increase revenue per visit and an improved customer experience across all device types.
  • Drive digital innovation and continual test & learn approach, bringing in external industry best practices, trends, and benchmarks.
  • Monitor industry trends and changes in SEO to help identify necessary updates and new opportunities.
  • Build and execute plans for ongoing SEO tasks including both on-site and off-site optimizations to drive traffic and revenue growth.
  • Define key measures of success and provide transparency into performance of those initiatives.
  • Manage all aspects of digital communication strategy, including, but not limited to social media, trigger emails and push notifications.
  • Oversee web analytics, reporting, and tag management.
  • Work cross-functionally with other business units to advance strategic initiatives.
  • Interact in a highly collaborative manner with internal constituents and vendor partners.

Requisitos:

  • 5+ years’ experience in ecommerce, with at least 2+ years in managing an ecommerce team, running web analytics and/or SEO functions.
  • Knowledge of and comfort with a variety of online tools, inclusive of content management systems, Google Analytics, Google Tag Management, and Google Optimize.
  • Experience with UX procedures and UX design protocols.
  • Knowledge of keyword research, competitor analysis and on-page content optimizations.
  • Well-versed in site analytics and proficient in leveraging data for decision making.
  • Creative thinking, exceptional analytical skills coupled with solid business foundation, particularly in digital marketing.
  • An innovative, positive, resilient and self-directed attitude – interested in “figuring out” solutions.
  • Excellent oral/written communication and presentation skills.
  • Strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives.
  • Strong project management and interpersonal skills.
  • Requires a Bachelor’s degree.
  • Intermediate/advanced English.

Beneficios corporativos

Zona de trabajo: Palermo

Mail de contacto para envío de CV y/o remuneración pretendida: belen.cuello@ciclosrh.com.ar